We offer free delivery for most of our products. If you are not eligible for free delivery, a delivery fee may apply, but you’ll know about it before you buy. We deliver to most areas in Ireland. Please refer to our Delivery Service page to check that you are in our delivery area. If you are not in our delivery area please Contact Us to discuss delivery options.
You may request a date for delivery and we will do our best to arrange delivery on that date. However, some delivery areas have set delivery days. If we cannot deliver on your preferred day we will contact you as soon as possible.
If you need to change a delivery date or the delivery address, please contact Us at least 48 hours before the scheduled delivery date. If you are not available to take delivery on the agreed delivery date, you will be charged a delivery fee for each additional attempt for delivery. However, if we cannot deliver your full order at the time agreed you will not be charged for additional deliveries.
Subject to this clause 4, we will deliver to the delivery address specified by you when you placed your order on the agreed delivery date.
We may deliver the products via a range of delivery methods. All deliveries must be signed for, depending upon which delivery method we use:
(a) Delivery by our contracted courier company or directly by the manufacturer – if neither you nor your authorised representative is at the delivery address to take delivery, the courier company or the manufacturer will leave a card with our contact details so that you can contact us to arrange another delivery time and date; and
(b) Delivery by An Post – if neither you nor your authorised representative is at the delivery address to take delivery, an “Article Awaiting” card will be left at the delivery address and your order will be taken to the An Post Office suitable to store the product until you are able to go and pick it up. In these circumstances, our obligation to deliver the product to you is satisfied when the “Article Awaiting” card is left at the delivery address.
We cannot commit to an exact delivery time on the day of delivery.